International Journal of Academic Library and Information Science
 

International Journal of Academic Library and Information Science

Vol. 5(2), pp. 66–72, March, 2017. 

ISSN: 2360-7858

DOI: 10.14662/IJALIS2017.008

Full Length Research

Communication is an indispensable management tool of achieving productivity in libraries and it is the means by which people are linked together.  The objectives of this study were to examine the effect of communication on the administration of services and the perception of staff on communication procedure in the library.

Research survey design was adopted for the study using total enumeration technique. Questionnaire was developed to acquire information from staff of two Federal universities in Oyo and Osun-State. Data were analyzed using descriptive and inferential statistics consisting of tables of frequency and percentages.

The findings of this study revealed that the library staff prefers the written format of communication over the verbal process and that the written channel improved library services. The study also revealed that interpersonal communication enhanced library services. Library staff  are friendly with one another in the work place. It is observed from the study that the staff that are not in management position did not get up-to-date information in written format.

Keywords: Communication, library services, productivity, information, cooperation and management

Cite This Article As: Olakunle AO (2017). Effective Communication in the Administration of Services in Two Federal Academic Libraries of Nigeria. Inter. J. Acad. Lib. Info. Sci. 5(2): 66-72.

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